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Contact Us

We welcome questions, feedback, and verified information from readers, industry professionals, and regulatory bodies. Whether you’re reporting a casino issue, suggesting a correction, or seeking clarification on legal topics, the NAIG team reviews every message personally.

📩 Email: info{@}naig2023.com

What You Can Contact Us About

  • Casino Feedback or Complaints: If you’ve experienced an unresolved issue with an online casino, provide the name, website URL, and a short description of your case. We can verify it and, if appropriate, escalate it through the proper regulatory channels.
  • Corrections and Updates: Accuracy is central to what we do. If you find outdated or incorrect information in any of our articles, send the page URL and details of the correction. We verify and update promptly.
  • Media and Collaboration: We occasionally provide data, interviews, or quotes for journalistic or academic research on gambling regulation and digital gaming trends across North America.
  • Responsible Gambling or Policy Inquiries: NAIG works with several North American responsible gambling organizations. If you represent one and wish to share verified data, upcoming programs, or helpline updates, please reach out.

Response Times

  • General inquiries: within 24-48 hours
  • Casino issue verification: up to 5 business days, depending on complexity
  • Press inquiries: usually same day during business hours (EST)

Privacy & Confidentiality

Messages sent through our contact channels are kept confidential. NAIG never shares personal data or case details without consent. If you wish to remain anonymous, include that note in your email.

We do not sell user data, collect marketing lists, or share communication logs with affiliates or casino partners.

Before You Send

Please include:

  • Your name (optional for player reports)
  • The casino name or topic
  • Any supporting screenshots or reference links (for complaints or corrections)
  • Your preferred reply email

This helps us verify the issue faster and respond with complete information. NAIG exists to keep gambling in North America transparent and accountable. If you have evidence, insight, or experience that can help strengthen that mission, we want to hear from you.